Frequently Asked Questions

We know moving comes with a lot of questions — and we’re here to make the process simple. Below are answers to the most common questions we receive about our services, pricing, and process. If you need anything else, our team is always happy to help.

General Questions

  • We recommend booking 2–4 weeks in advance, especially for long‑distance or weekend moves. However, we do our best to accommodate last‑minute requests whenever possible.

  • Yes — C & J Moving Company proudly serves customers across all 50 states. Whether you’re moving across town or across the country, we’ve got you covered.

  • Absolutely. We are fully licensed and insured, and every move is protected with standard coverage. Additional insurance options are available upon request.

  • We are based in Arlington, Texas, and serve the entire DFW metroplex for local moves.

Services & Process

  • We offer:

    • Local Moves

    • Long‑Distance Moves

    • Commercial & Residential Moves

    • Packing & Unpacking Services

  • Yes — we provide full packing and unpacking services, including supplies, materials, and careful handling of fragile items.

  • Yes. We can move items such as:

    • Pianos

    • Safes

    • Large furniture

    • Appliances

    • Office equipment

    If you have a unique item, just let us know in advance.

  • Yes — our team can handle basic disassembly and reassembly for beds, tables, desks, and other common furniture pieces.

Pricing & Quotes

    • Starting hourly rate $169 (minimum 3 hours)

    • Fuel Charge (depends on distance)

      We provide transparent, upfront quotes with no hidden fees.

  • Yes — all quotes are 100% free with no obligation.

  • Some moves may require a small deposit to secure your date. This will always be communicated clearly during booking.

  • We accept:

    • Credit/debit cards

    • Cash

    • Digital payments (depending on availability)

Moving Day

  • We recommend:

    • Packing personal items you want to transport yourself

    • Labeling boxes clearly

    • Clearing pathways for movers

    • Confirming parking availability

  • Arrival windows are provided during scheduling. We always communicate clearly and keep you updated.

  • Your belongings are protected under our standard coverage. If something is damaged, we’ll guide you through the claims process quickly and professionally.

Policies

  • We understand plans change. If you need to cancel or reschedule, please notify us as soon as possible. Fees may apply for last‑minute cancellations.

  • We can coordinate storage solutions upon request. Let us know your needs and we’ll help arrange the best option.

📞 STILL HAVE QUESTIONS?

If you don’t see your question here, we’re happy to help.

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